Here are some of the frequently asked questions that ProLids receives. If you have additional questions, please fill in and submit the contact form and we will follow up within 24-48 hours.
Please complete the contact form on this page and we will follow up with you soon. You can also email [email protected].
Prolids is CPSC Certified and has passed the CPSC standard for children’s bicycle helmets for ages 8+. Bike helmets do not use DOT certification.
Products can be returned within 15 days of purchase if they are in the same box and unharmed. Customers pay the shipping fee back to us and will receive a full refund of the amount they paid when we receive it.
ProLids offers UPS Ground and UPS 2-Day Air shipping.